I got a new MVPI3 interface and I am trying to register the device and re-sync in VCM editor. I am using a laptop with windows 10. When I have the device plugged into the laptop using the provided usb cable, I get this message when trying to re-sync. It seems like VCM editor isn't recognizing the HP tuner. What am I missing here? Does it have to be connected to a OBD port to recognize it?
I did this on Saturday and selected the MVPI2 instead and everything syncd up. I have datalogged and written one small tune to my vehicle after so I know it is working.