I have a 2019 L5D and the MVPI3. Everything is connected properly, and I am connected to the internet. When I try the initial read, the VCM Editor fails to retrieve flash data. I have tried different PCs and gotten the same error. Also, I attempted to read the ECM with the TDN app and i got a "Convert seed to key, failed" error. I have submitted a ticket already and am waiting for a response. Does anyone know what will cause the editor to fail to retrieve the flash data from HP tuners?