MPVI2+ Stuck at "Reading from interface..." after failed firmware update

[H3Tex]

Update to the newest beta & net framework and try again.

That did the trick. Used the bata just for the firmware update.

[Woodylyf767]

My mpvi3 is having the exact same issue. Things I tried,

1. Cables
2. Tried Newest Beta
3. Tried different computers (3 total, 2 windows 10 and 1 windows 11)
4. Tried different vehicles
5. I asked on the facebook groups on HP tuners I was told to try installing the net 8 run time software for windows
6. I was told to try turning off driver signature verification. I tried reinstalling the drivers manually (there's only mpvi 2 drivers). Every time I navigate to drivers for that (mpvi3) device in device manager and navigate to the ones I manually downloaded (mpvi 2 closest I could find on their website) windows says that the best drivers for that device are already selected.
7. I tried the TDN app to connect.

I am stuck with this darn flashing green which according to the user manual is bootloader. I'm assuming I had the same issue as the original post that the OP said where it failed the first firmware update when connecting as I was able to initially connect out of the box.

I wound up putting in a support ticket #488814

[Woodylyf767]

My mpvi3 is having the exact same issue. Things I tried,

1. Cables
2. Tried Newest Beta
3. Tried different computers (3 total, 2 windows 10 and 1 windows 11)
4. Tried different vehicles
5. I asked on the facebook groups on HP tuners I was told to try installing the net 8 run time software for windows
6. I was told to try turning off driver signature verification. I tried reinstalling the drivers manually (there's only mpvi 2 drivers). Every time I navigate to drivers for that (mpvi3) device in device manager and navigate to the ones I manually downloaded (mpvi 2 closest I could find on their website) windows says that the best drivers for that device are already selected.
7. I tried the TDN app to connect.

I am stuck with this darn flashing green which according to the user manual is bootloader. I'm assuming I had the same issue as the original post that the OP said where it failed the first firmware update when connecting as I was able to initially connect out of the box.

I wound up putting in a support ticket #488814

When hitting "retry" on reading from interface in the help menu, the mpvi3 goes from blinking green to blinking white in quick sequence for 1 to 2 seconds. According to the mpvi3 user guide this means software is trying to configure device status using pc to mpvi over usb connection. Something along those lines.
Didn't work Help Resync.PNG

[Bill@HPTuners]

Looks like one of our techs gave you 1 thing to try as well as one piece of information to gather if the thing we suggested does not work.