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Thread: help exporting video, app crashes after few seconds

  1. 03-22-2025 #1
    rtravessolo
    rtravessolo is offline
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    help exporting video, app crashes after few seconds

    Hello, have been trying to use the windows version, but I can?t make it works when creating video, the app freezes and crashes.
    here?s the log. can someone please help.

    RaceRender Diagnostic Log Output

    If you are encountering problems, copy & paste this entire log into a message
    to us at http://RaceRender.com/Contact.html

    Please do this immediately after the problem occurs, and be sure to include
    specific details about what happened, how to reproduce the problem, the type
    of files you were using, etc.

    *** Current Session Log ***
    
    2025-03-22 06:03:54,"[Log Start]"
    2025-03-22 06:03:54,"Session ID: D3D1F5F9"
    2025-03-22 06:03:54,"Process ID: 13952"
    2025-03-22 06:03:54,"Prod: 'RaceRender' Ver: '3.7.3' Build: '20191031' OEM: 0"
    2025-03-22 06:03:54,"64-bit Build"
    2025-03-22 06:03:54,"Windows 64-bit version 10.0 SP255.255 (build 26100 'Windows 10 Pro') on platform 2"
    2025-03-22 06:03:54,".NET 4 Version: 4.8.09032"
    2025-03-22 06:03:54,"CPU ID: Intel(R) Core(TM) i9-14900KF"
    2025-03-22 06:03:54,"CPU Count: 32 Arch: 0x0009"
    2025-03-22 06:03:54,"Process Memory: 97 MB used"
    2025-03-22 06:03:54,"Physical Memory: 24850 MB available / 32598 MB total"
    2025-03-22 06:03:54,"Virtual Screen Size: 5120 x 1440 (Offset: 0, 0)"
    2025-03-22 06:03:54,"Primary Screen Size: 5120 x 1440"
    2025-03-22 06:03:54,"Docs Dir: 'C:\Users\Rodrigo\Documents'"
    2025-03-22 06:03:54,"Assets Dir: 'C:\Users\Rodrigo\Desktop\RaceRender373'"
    2025-03-22 06:03:54,"Library Path: 'C:\Users\Rodrigo\Desktop\RaceRender373\RaceRender 3c-64.dll'"
    2025-03-22 06:03:54,"Program Path: 'C:\Users\Rodrigo\Desktop\RaceRender373\RaceRender 3-64.exe'"
    2025-03-22 06:03:54,"Previous session may not have exited cleanly. Process # 7224"
    2025-03-22 06:03:54,"Loading previous session's crash report"
    2025-03-22 06:03:54,"***NO PREVIOUS SESSION CRASH REPORT***"
    2025-03-22 06:03:54,"Previous session appears to have crashed and is recoverable."
    2025-03-22 06:03:54,"Edition: 1"
    2025-03-22 06:03:54,"Loading Media Foundation interface..."
    2025-03-22 06:03:54,"Media Foundation support enabled"
    2025-03-22 06:03:54,"Loading Windows Media interface..."
    2025-03-22 06:03:54,"Windows Media support enabled"
    2025-03-22 06:03:54,"Loading AVI (VfW) interface..."
    2025-03-22 06:03:54,"RenderFrameThread 0 started"
    2025-03-22 06:03:54,"RenderFrameThread 4 started"
    2025-03-22 06:03:54,"RenderFrameThread 1 started"
    2025-03-22 06:03:54,"RenderFrameThread 6 started"
    2025-03-22 06:03:54,"RenderFrameThread 7 started"
    2025-03-22 06:03:54,"RenderFrameThread 3 started"
    2025-03-22 06:03:54,"RenderFrameThread 2 started"
    2025-03-22 06:03:54,"RenderFrameThread 8 started"
    2025-03-22 06:03:54,"RenderFrameThread 13 started"
    2025-03-22 06:03:54,"RenderFrameThread 9 started"
    2025-03-22 06:03:54,"RenderFrameThread 22 started"
    2025-03-22 06:03:54,"RenderFrameThread 24 started"
    2025-03-22 06:03:54,"Started 32 RenderFrame threads"
    2025-03-22 06:03:54,"RenderFrameThread 26 started"
    2025-03-22 06:03:54,"RenderFrameThread 10 started"
    2025-03-22 06:03:54,"RenderFrameThread 16 started"
    2025-03-22 06:03:54,"RenderFrameThread 5 started"
    2025-03-22 06:03:54,"RenderFrameThread 18 started"
    2025-03-22 06:03:54,"RenderFrameThread 12 started"
    2025-03-22 06:03:54,"RenderFrameThread 20 started"
    2025-03-22 06:03:54,"RenderFrameThread 21 started"
    2025-03-22 06:03:54,"RenderFrameThread 19 started"
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  2. 05-19-2025 #2
    DouglasBallard
    DouglasBallard is offline
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    Oct 2024
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    Quote Originally Posted by rtravessolo View Post
    Hello, have been trying to use the windows version, but I can?t make it works when creating video, the app freezes and crashes.
    here?s the log. can someone please help.

    RaceRender Diagnostic space waves Log Output

    If you are encountering problems, copy & paste this entire log into a message
    to us at http://RaceRender.com/Contact.html

    Please do this immediately after the problem occurs, and be sure to include
    specific details about what happened, how to reproduce the problem, the type
    of files you were using, etc.

    *** Current Session Log ***
    
    2025-03-22 06:03:54,"[Log Start]"
    2025-03-22 06:03:54,"Session ID: D3D1F5F9"
    2025-03-22 06:03:54,"Process ID: 13952"
    2025-03-22 06:03:54,"Prod: 'RaceRender' Ver: '3.7.3' Build: '20191031' OEM: 0"
    2025-03-22 06:03:54,"64-bit Build"
    2025-03-22 06:03:54,"Windows 64-bit version 10.0 SP255.255 (build 26100 'Windows 10 Pro') on platform 2"
    2025-03-22 06:03:54,".NET 4 Version: 4.8.09032"
    2025-03-22 06:03:54,"CPU ID: Intel(R) Core(TM) i9-14900KF"
    2025-03-22 06:03:54,"CPU Count: 32 Arch: 0x0009"
    2025-03-22 06:03:54,"Process Memory: 97 MB used"
    2025-03-22 06:03:54,"Physical Memory: 24850 MB available / 32598 MB total"
    2025-03-22 06:03:54,"Virtual Screen Size: 5120 x 1440 (Offset: 0, 0)"
    2025-03-22 06:03:54,"Primary Screen Size: 5120 x 1440"
    2025-03-22 06:03:54,"Docs Dir: 'C:\Users\Rodrigo\Documents'"
    2025-03-22 06:03:54,"Assets Dir: 'C:\Users\Rodrigo\Desktop\RaceRender373'"
    2025-03-22 06:03:54,"Library Path: 'C:\Users\Rodrigo\Desktop\RaceRender373\RaceRender 3c-64.dll'"
    2025-03-22 06:03:54,"Program Path: 'C:\Users\Rodrigo\Desktop\RaceRender373\RaceRender 3-64.exe'"
    2025-03-22 06:03:54,"Previous session may not have exited cleanly. Process # 7224"
    2025-03-22 06:03:54,"Loading previous session's crash report"
    2025-03-22 06:03:54,"***NO PREVIOUS SESSION CRASH REPORT***"
    2025-03-22 06:03:54,"Previous session appears to have crashed and is recoverable."
    2025-03-22 06:03:54,"Edition: 1"
    2025-03-22 06:03:54,"Loading Media Foundation interface..."
    2025-03-22 06:03:54,"Media Foundation support enabled"
    2025-03-22 06:03:54,"Loading Windows Media interface..."
    2025-03-22 06:03:54,"Windows Media support enabled"
    2025-03-22 06:03:54,"Loading AVI (VfW) interface..."
    2025-03-22 06:03:54,"RenderFrameThread 0 started"
    2025-03-22 06:03:54,"RenderFrameThread 4 started"
    2025-03-22 06:03:54,"RenderFrameThread 1 started"
    2025-03-22 06:03:54,"RenderFrameThread 6 started"
    2025-03-22 06:03:54,"RenderFrameThread 7 started"
    2025-03-22 06:03:54,"RenderFrameThread 3 started"
    2025-03-22 06:03:54,"RenderFrameThread 2 started"
    2025-03-22 06:03:54,"RenderFrameThread 8 started"
    2025-03-22 06:03:54,"RenderFrameThread 13 started"
    2025-03-22 06:03:54,"RenderFrameThread 9 started"
    2025-03-22 06:03:54,"RenderFrameThread 22 started"
    2025-03-22 06:03:54,"RenderFrameThread 24 started"
    2025-03-22 06:03:54,"Started 32 RenderFrame threads"
    2025-03-22 06:03:54,"RenderFrameThread 26 started"
    2025-03-22 06:03:54,"RenderFrameThread 10 started"
    2025-03-22 06:03:54,"RenderFrameThread 16 started"
    2025-03-22 06:03:54,"RenderFrameThread 5 started"
    2025-03-22 06:03:54,"RenderFrameThread 18 started"
    2025-03-22 06:03:54,"RenderFrameThread 12 started"
    2025-03-22 06:03:54,"RenderFrameThread 20 started"
    2025-03-22 06:03:54,"RenderFrameThread 21 started"
    2025-03-22 06:03:54,"RenderFrameThread 19 started"
    Your RaceRender application seems not to be compatible with newer Windows or newer CPUs. I suggest you run the software in compatibility mode (Windows 8). If the error persists, it may be because the software is too old and not stable with your current system. I think so.
    Last edited by DouglasBallard; 1 Week Ago at 10:30 PM.
    DouglasBallard
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