Hi guys, can you tell me if it is possible to transfer purchased licenses from MPVI 2+ to MPVI3? but the problem is, the old one refused to work and I threw it out. All that remains is a box of it
Hi guys, can you tell me if it is possible to transfer purchased licenses from MPVI 2+ to MPVI3? but the problem is, the old one refused to work and I threw it out. All that remains is a box of it
open a support ticket. There might be a path forward, but you should NOT have thrown it out.
You can open a support ticket here https://support.hptuners.com/
We found it, but tech support can't do it remotely? He asks you to send us both devices.
correct, it cannot be done remotely. What is your ticket number?
You can open a support ticket here https://support.hptuners.com/
431383
thanks, yeah unfortunately because you purchased this device in used non functional condition our hands are tied. It looks like Steve is working with you as best as he can in this case but theres not much we can do if you threw out the device in this case.
You can open a support ticket here https://support.hptuners.com/
