I recieved my HP tuner today after waiting 18.. yes I said 18 days(not very happy about this to begin with) and after installing the software, hooking up the HP tuner(all ports were connected right) I took it out to my car to get a scan.
I turned my laptop on, waited until it booted, connected the OBD II then opened the scanner(I am going to try to connect everything first then boot my laptop).
This error came up The interface was not found or is not responding.
So I went into trouleshooting followed all the advice they have in it and it still does not work.
I went into device manager changed the settings as stated in the help guide and tried connecting.. got the same error.
I don't know what the troubleshooting meant by checking the fusebox. I checked mine and there is not one for my OBD II, so the fusebox step may be the problem. What fuse should I be checking?
I came in the house.. tried to update the drivers and I am going back out to the car for attempt number 2... please help me I am very frustrated with this HP Tuner right now