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Thread: Average time to receive new key for MPVI licenses

  1. #1
    Tuner
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    Oct 2005
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    Average time to receive new key for MPVI licenses

    Just wondering what the average wait time has been between ordering MPVI licenses and receiving the new application key email? If you have ordered new licenses, what was the longest you've had to wait for the email? Thanks.
    Last edited by 99hawk589; 05-10-2006 at 02:14 PM.
    99 Firehawk T/A NBM, M6, 403, TFS, Harrop, etc

  2. #2
    I sent for new credits/licenses for my Isuzu 4.2L I6 at 8:21pm on 5/8 & got key on 5/9 at 12:29am

    4 hours and 8 minutes after I sent Paypal....

    Damm, that's quick service...
    2009 HHR SS automatic--- 350 HP - 450' LBS TORQUE,http://www.youtube.com/watch?v=mDZgoSN8Gk0
    Mostly stock - K&N air intake, TTech engine mount, 2nd cat 'cored', E47.5 tune, Lighter - wheels/tires/rotors.
    13.0's @ 110MPH, street tires, 12.28 @ 112.67 best on slicks, 1.7s 60' ETs

  3. #3
    Tuner
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    Oct 2005
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    Newport News, VA
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    That's kind of what how fast I figured it would be. I ordered mine last night at 9:40pm and got the key today at 12:15pm. Just over 14 hours, but that was my fault for forgetting to send my serial # in with the order
    Had to send an email this morning with the info Even with my mistake, I love the MPVI order process!
    99 Firehawk T/A NBM, M6, 403, TFS, Harrop, etc

  4. #4
    Tuner 1slowsilverado's Avatar
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    Oct 2005
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    Daytona Beach
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    I had my new key within 10 mins....

  5. #5
    Tuner
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    Newport News, VA
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    Quote Originally Posted by 1slowsilverado
    I had my new key within 10 mins....
    99 Firehawk T/A NBM, M6, 403, TFS, Harrop, etc

  6. #6
    Tuner in Training
    Join Date
    Apr 2006
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    31
    must not be open on saturdays...

    turn around on the cable was fast...mail fri to hp tuners....recieved new MPVI cable the following friday...ordered 2 credits friday nite...wanted to play with my 2bar 98 tune.
    Last edited by MECHAM; 05-13-2006 at 12:57 PM.

  7. #7
    Tuner
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    Dec 2005
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    Knoxville, TN
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    Mine was quick too.. first reply was less than a few hours... I of course put the WRONG serial number... next reply was about 10 hours later.. less than 24 hours despite my mistake.


  8. #8
    Tuner in Training
    Join Date
    Apr 2006
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    31
    open on sundays!!!


    got my new key and uploaded 2bar...too bad its raining...

  9. #9
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Jun 2004
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    13 minutes 45 seconds for my most recent purchase
    You can open a support ticket here https://support.hptuners.com/