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Thread: E41 unlock failed, MPVi3 Will not communicate to the ECM now

  1. #1
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    E41 unlock failed, MPVi3 Will not communicate to the ECM now

    Hello all,

    I was working on flashing a 2021 L5P Duramax last night. I attempted to use the new method of unlocking the E41 without the unlock tool. Once I licensed the ECM with credits it took me to the write entire screen. Once I began the write entire process it made it to 100% and then the status changed to failed. Once failed the write function would only report that tuning is restricted. The ECM would no longer communicate, and the truck would throw a ton of codes and no longer start. After disconnecting the batteries for 15 minutes the ECM would come back to VCM editor and the truck would run again on the stock file. I tried multiple times with the same outcome. Is there something I'm missing with the new process for unlocking directly through the OBD?

  2. #2
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    I would suggest opening a support ticket.
    You can open a support ticket here https://support.hptuners.com/

  3. #3
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    Quote Originally Posted by Bill@HPTuners View Post
    I would suggest opening a support ticket.
    I did yesterday with no luck on a reply. Ticket #493439

  4. #4
    HP Tuners Support
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    Quote Originally Posted by wilsonjw View Post
    I did yesterday with no luck on a reply. Ticket #493439
    It appears Rolando has replied to your ticket and is troubleshooting the issue with you.
    You can open a support ticket here https://support.hptuners.com/