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Thread: How long does it take to get new credits after order?

  1. #41
    SOrry to be a pain but Ive checked my email nothing there"Inbox,bulk,spam I cant find anything,I went thru my paypal account nothing there either

  2. #42
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    might wanna send them an email that wont block it so you get it this time around.
    You can open a support ticket here https://support.hptuners.com/

  3. #43
    What do u mean wont block it I get emails all the time with no problem I cant figure this out

  4. #44
    HP Tuners Support
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    Try Sending Them A Different Email Address
    You can open a support ticket here https://support.hptuners.com/

  5. #45
    HP Tuners Owner Keith@HPTuners's Avatar
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    I replied to your e-mail and sent your application key again as well.

    If you are not getting it please e-mail us from a different e-mail address.
    We got this guy Not Sure, ...

  6. #46
    Hey Keith I went thru the email thing and I took off spam guard try it agian if not try sending it to [email protected]

  7. #47
    Shit man still cant get it I dont know what wrong Keith said he send it again but still nothing there,my friend emailed right now so its working,I dont know

  8. #48
    Hey anybody I went thru the email thing again and for some reason keith@hptuners was blocked if anybody can get a hold of him tell him to try again,Thanks Rudy

  9. #49
    Tuning Addict WS6FirebirdTA00's Avatar
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    Dude, email him and he will get back to you. Dont post on here and expect someone to get in touch with him and tell him. We all contact him the same way. Email him AFTER you fix all your email problems and he will send it back out.
    Sulski Performance Tuning
    2000 WS6 M6 - LS6 (long block, refreshed top end), 10.8:1 CR, 90 mm ported FAST, Exo-Skel, 227/232 cam, QTP HVMC, EWP, GMMG, 9" w/4.11s
    2018 Sierra SLT 5.3L A8 - Airaid intake tube, GM Borla catback, L86 Intake/Ported TB

  10. #50
    Potential Tuner
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    I just purchased 2 credits last night and 2 again this morning. Nothing. Have a customer waiting. What time are these credits supposed to become available?

  11. #51
    HP Tuners Support
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    Quote Originally Posted by Jride1988 View Post
    I just purchased 2 credits last night and 2 again this morning. Nothing. Have a customer waiting. What time are these credits supposed to become available?
    So a few things.
    1. I looked up your email address and couldn't find you in our system, I would suggest opening a support ticket.
    2. Credits are processed and posted within minutes of not seconds of your order
    3. This is a 20 year old post that you bumped.
    You can open a support ticket here https://support.hptuners.com/